Return Policy

Returns & Exchanges

We want you to be happy with your Arlondo purchase.

If you need to return or exchange an item, please contact us before sending anything back.

Return Conditions

Returned products should generally:

Be unused and unworn

Be in their original condition

Include original tags and packaging where applicable

Not show signs of washing, damage, or modification

How to Request a Return

Contact our customer support team and provide:

Your order number

The product you want to return

The reason for the return

Photos if requested by our support team

We will then provide you with the appropriate instructions.

Exchanges

If you would like to exchange an item for another size or available product, please contact us.

Exchanges are subject to availability.

Refunds

Once an approved return has been received and inspected, any applicable refund will be processed.

The time required for the refund to reach you may depend on your original payment method and payment provider.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, contact us as soon as possible