FAQ

Frequently Asked Questions

How can I place an order?

Select the product you want, choose your preferred size and color, add it to your cart, and proceed to checkout.

How can I choose my size?

Please check the size guide available on the product page before placing your order.

If you're still unsure, contact our customer support team.

How long does delivery take?

Delivery time depends on your location and the delivery method selected.

Estimated delivery information will be provided during the ordering process whenever available.

Can I change my order?

If you need to change your order, contact us as soon as possible.

We cannot guarantee changes once your order has entered the preparation or delivery process.

Can I return an item?

Eligible products may be returned according to our Returns & Exchanges Policy.

Please contact us before returning an item.

What if I receive the wrong item?

We will review the issue and help you resolve it.

What payment methods do you accept?

Available payment methods are displayed during checkout and may vary depending on your location.

How can I contact Arlondo?

You can contact us through our Contact Us page or our social media (Facebook page Instagram tiktok)